Rabu, 22 November 2017

LETTER

SALES LETTER (SURAT PENAWARAN)



PT. Cupacups
JL. MANA MENUJU SURGA
                                                                                    Bekasi, 39 Oktober 2017
Ahmad fauzi
General Manager
Dear Mr. fauzi,
            Are you trouble getting your building floor clean? If you are like most business owners, you have trouble finding the time to clean your own company. This is why it is important to have a specialist take care of your cleanliness of the building.
            At Suka Bersih , we have the skills and experience to come in and help you make the best possible impression. May we stop by and offer you a FREE estimate of how much it would cost to get your building looking great? If so, give us call at and set up and appointment with one of your friendly operators.

Sincerely,
Alvin Oktafiza
President





REPLY to Sales letter


PT.  Cupacups
JL. MANA MENUJU SURGA
                                                                                    Bekasi, 39 Oktober 2017
Ahmad fauzi
General Manager
Dear Sir,
In the first paragraph, you may thank the recipient for doing business with you and ensure them to satisfy with quality of work you will offer them.
In the second paragraph, you should write about the service you will provide them including time, quality, rates, total payment, benefits of the reader. Make sure to provide tour contact detail to contact you for future consideration. Write your account number or mode of payment for making payment for the sale.
In the third paragraph, say thanks and give the close statement.

Sincerely,
Alvin Oktafiza
President












ORDER LETTER


PT. BAREY KITCHEN EQUIPMENT
JL. MEGA MENDUNG 166, EAST BEKASI


RAPLI RE RAFLI                                                      Bekasi, Oktober 18th 2017
PT. RERAFLI Beauty Kitchen

Dear Mr. Rafli,
            We would like to purchase 17 Toaster (model 666), all in the color white.

We hope to receive this order no later than Friday, October 22th, 2017. Attached to this letter, please find our preferred shipping method and receiving address.
            Please confirm that you received this order by calling at 021-892241 anytime during business hours, Monday to Saturday noon.

Thank you for your cooperation,
Barey bare




                                               


REPLY to Order Letter


PT. RERAFLI BEAUTY KITCHEN
JL. CUT MEUTIA 100, EAST BEKASI

Barey bare                                                                 Bekasi, October 19th 2017
PT. Barey Kitchen Equipment

Dear Mr. Barey,
          Thank you for your order of 17 Toaster (model 666), all in the color white. The team are currently working on getting your item dispatched and they should be with you within 4 working days.
Order Details,

Order Numbers                     : 666
Product                                   : Toaster
Color                                      : White
Quantity                                : 17
Delivery Address                   : Jl. Mega mendung 166, East Bekasi

         If you should have any problems or queries about this order, please contact our customer support on 021-752-321, or you can email at support@reraplimu.com
All the best,
Rapli re rafli










COMPLAINT LETTER


PT. Cendol Pianika
JALAN PASIR PUTIH D 43 BEKASI
                                                                                                                                    Bekasi October 11th  2017
Yuko Gondrong
PT.  SUKA DACKI PHONESALE

Dear Sir
            I am unhappy with the quality of a television cabinet I bought at SUKA DAKI PHONESALE  8 October and I am writing to seek the replacement.
 The home button and the touchscreen do not responding. The phone was delivered on 10 October and I noticed this problem as soon as I unpacked it from the box.
           The Phone is not acceptable quality. I would like you to replace it with one of the same quality and finish as the sample and arrange to return of the faulty phone at no cost.
          I have attached a photocopy of my receipt as proof of purchase. I would like to have this problem fixed quickly. If I do not hear from you within 10 days, I will lodge a formal complaint with the police department. You can contact me on (021) 26316742 during working hours to discuss this matter further.

Regards,
Cendol Pianika





 REPLY to Complaint Letter


PT. SUKA DACKI PHONESALE
Bekasi, October 12th 2017

Dear Sir,
          We thank you very much for your letter dated October 11th 2017 and for your call relating to your problem that the that the home button and the touchscreen do not responding.
         We are extremely sorry for the inconvenience and we regret very much. We have instructed our staff to solve your problem and send the replacement by our professional courier today and all carriage cost was pad by us.
         We offer apologise for all the trouble and will not be repeated in the future.

Regards
Yuko Gondrong